The Pipedrive Engine for High-Growth Retailers

From Shopify orders to wholesale distribution—we build automated Pipedrive systems that manage your inventory, customer loyalty, and multi-channel sales without the manual headache.

  • Clean, structured CRM processes designed for scale
  • Automation that eliminates manual follow-ups and data entry
  • Confident decisions backed by clean CRM data
Claim your 30-day Pipedrive trial. Test the full CRM, automate your pipeline, and manage deals with clarity

Certified CRM Automation Partners: Pipedrive, HubSpot & Make Experts

Let us sort you out. We implement Pipedrive, HubSpot, or hybrid setups based on your specific operational requirements.

What customers are saying

Metawork is a great team to work with. Knowledgeable, patient, inquisitive and friendly.

Derek Rose Ltd

Excellent work all around. Very professional and knowledgeable on integration of pipedrive, CallRail and JotForm.

Chris Ochoa
Project Manager, American AllWaste Inc.

Es hat Spaß gemacht, mit Nikolai zu arbeiten. Das gesamte Setup, die Kommunikation und die Qualität waren genau das, was wir gesucht hatten. Ich kann ihn nur wärmstens empfehlen und werde auch an zukünftigen Projekten mit metawork.studio arbeiten.

Anatoli Teichrib
Mitgründer, DOLI GmbH

Nikolai is a great expert at what he does. Fantastic advice and great communication.

Lukasz Wdowiak
CEO, Stratega

Your problem
Our solution

  • Siloed Data: Your webshop (Shopify/Magento) doesn't talk to your CRM.
  • Manual Follow-ups: High-value customers are treated like one-off buyers.
  • Inventory Blindness: Sales teams sell products that aren't in stock.

We turn Pipedrive into a Retail Central Command.

  • SKU-level tracking — full product visibility inside CRM
  • CLV insights — know your most valuable customers
  • Retail-ready Pipedrive — B2C power in a B2B interface

How We Turn Pipedrive into a Retail Automation System

The system behind onboarding, automation, and scalable growth

  • Seamless Retail Onboarding
  • Seamless Retail Onboarding
  • Seamless Retail Onboarding

4 Steps to Retail Growth

  • The Retail Audit: We analyze your tech stack (POS, E-comm, Accounting).
  • Custom Architecture: We build custom fields for Sizes, Colors, SKUs, and VIP Status.
  • Integration Sprint: We connect Pipedrive to your storefront via Zapier or Make.com.
  • The "Retail Champion" Training: We train your store managers and HQ staff to use the mobile app for real-time updates.

Typical Results After CRM & Automation Implementation

Based on multiple retail and e-commerce projects, we typically see the following improvements after implementing CRM automation systems.

Metric Retail Industry Average With Our Pipedrive Setup
Lead Response Time 24+ Hours < 5 Minutes (Automated)
Manual Data Entry 12 Hours / Week 1.5 Hours / Week
Repeat Purchase Rate 12% 28% (via automated loyalty triggers)

Results may vary depending on business size, sales process complexity, and existing systems.

CRM

A CRM for the construction industry, optimised by MWS & powered by Pipedrive

The building and construction industry is unique. Sub-contractors, builders, architects, QS's, end-client: they all have their role in landing you the job. Motii's methods allow you to capture their involvement at every stage of the sales process.

For example, every time a new sub-contractor is involved in a job, you can quick-add them and then easily report on the percentage of won/lost jobs that involve that sub-contractor.

Book a Free Demo Call

Customisation

We optimise Pipedrive for the construction industry

Motii leverages the Pipedrive API and our deep industry understanding to build a CRM for you. We understand what makes the best construction CRM. We know what makes the industry tick, and we can customise your system so you capture the data you need to inform the decisions you need to make.

Book a Free Demo Call
  • Customised for construction MWS knows what is important to you and has years of experience setting up Pipedrive CRM for your industry.
  • Metrics that makes sense Draw the right conclusions by surfacing the information that is important to your business. Find out who really makes a difference in you winning deals.
  • Save time and money Your time is too valuable to be spent on busy work. Eliminate repetitive tasks and bring consistency to your processes.

Integration

Integrate Pipedrive to empower your key systems

From accounting to ERP to digital signing and telephony, every business has unique requirements. Motii can help you get your systems talking to each other and provide you with the best Construction Industry CRM

Book a Free Demo Call

Where does your retail CRM stand today?

Retail brands typically face one of two situations:

You already use a CRM — but it feels messy

  • Broken or fragile automations
  • Manual follow-ups slowing your team down
  • Duplicate workflows
  • Poor pipeline visibility
  • No clear CRM architecture

👉 We audit, rebuild and optimise your system.

You already use a CRM — but it feels messy

  • You don’t have a structured CRM yet
  • Leads tracked in spreadsheets
  • No structured sales pipeline
  • No automation
  • Manual inquiry handling
  • No reliable revenue forecasting

👉 We design and implement your CRM from the ground up.

Typical tools we integrate (change title)

Ivoris is a dental office management application built specifically for the german market.

Cloud-Based Invoicing Software

easybill is a cloud-based invoicing solution designed for small businesses, freelancers, and online retailers, enabling legally compliant invoice creation in just a few clicks. Data is stored exclusively on servers in Germany, fully GoBD and GDPR compliant.

It supports e-invoicing in ZUGFeRD and XRechnung formats, which became mandatory for German businesses in 2025, and connects directly to tax advisors via DATEV export.

Key features:

  • Invoice, quote and delivery note creation
  • E-invoicing (ZUGFeRD, XRechnung)
  • Automated dunning and payment reminders
  • Recurring invoices
  • Customizable invoice templates and layouts
  • DATEV export for tax advisors
  • Import manager for 50+ online shops and marketplaces
  • Time tracking and project management
  • Inventory management
  • API and integrations

Project and Work Management Platform

Asana is a cloud-based work management platform that helps teams organize tasks, track projects, and coordinate work across departments. It gives everyone a clear view of who is doing what and by when, reducing the need for status meetings and email threads.

Used by teams of all sizes, Asana supports everything from simple task lists to complex cross-functional project portfolios.

Key features:

  • Task and project management
  • Multiple views (list, board, timeline, calendar)
  • Workflow automation
  • Goals and portfolio tracking
  • Team workload management
  • Forms and intake requests
  • Reporting and dashboards
  • 200+ integrations
  • Mobile app

CRM and Sales Pipeline Tool

Pipedrive is a cloud-based CRM platform designed to help sales teams manage leads, track deals, and automate follow-ups. Built around a visual pipeline, it gives teams a clear overview of where every deal stands and what actions are needed to move it forward.

It integrates with a wide range of tools and is used by small and mid-sized businesses to streamline their sales processes and improve conversion rates.

Key features:

  • Visual sales pipeline management
  • Lead and deal tracking
  • Email integration and tracking
  • Sales automation and workflows
  • Reporting and forecasting
  • Mobile app
  • 400+ integrations

Our Clients

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South Florida Doors & Closets

An already efficient team was struggling with organization and streamlining. With our help, administrative workload was reduced by 80% with the majority of sales and post-sales activities handled in pipedrive. 
Before:
  • Very basic usage of pipedrive’s capabilities
  • Disorganized sales and post-sales
  • Spreadsheets for payment control
After:
  • Automated workflows
  • Reduced administrative overhead
  • Improved team and customer communication
  • Seamless integration with Quickbooks
Read More
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Nikolai is extremely knowledgeable in the CRM space – specifically Pipedrive. After 2 years, we now have reliable lead source tracking! He since helped us to streamline our processes and efficiencies on all levels. Thank you, Nikolai!

South Florida Doors & Closets
CEO

Derek Rose Ltd

High end clothing retail was struggling with focused B2B sales. No CRM and no insight into richt ERP data. Automated sync with the ERP system enabled the Account Managers to boost their returning business and cold outreach with systematic, automated workflows.
Before:
  • Spreadsheets for sales
  • Sporadic follow ups
  • Fully manual process
After:
  • Automated cold outreach
  • Automated followups
  • Integration with ERP for rich insight into customer data
Read More
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Metawork is a great team to work with. Knowledgeable, patient, inquisitive and friendly.

Derek Rose Ltd

Embark Law

Streamlined sales for a law firm enabling a group of 7 to handle the workload of 20. Automated invoicing reduced a week of work to one day per month.
Before:
  • Excel spreadsheets, no sales insight
  • Slow manual process
  • Data isolated in individual apps
After:
  • Pipedrive as source of truth
  • Automated sales process and invoicing
  • All apps syncing data to pipedrive
Read More
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Embark Law

Neuwagen Online GmbH

Reduced running cost by 80% for a team of 20 sales reps. Automated follow-ups and contract delivery reduced conversion time by 25%.
Before:
  • Salesforce setup at a massive price point
  • Fully manual sales process
  • No automated qualification of leads
After:
  • Pipedrive setup with monthly cost reduced by 80%
  • Sales automation reduced conversion time by 25%
  • Automated integration with vendors reduced post-sales workload by 75%
Read More
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Neuwagen Online GmbH

Tim von Loh

Went from 0 to 50 big clients in one year. Complexity of pre and post car sales usually handled by big teams is reduced to a process managed by one person.
Before:
  • No sales
  • No system
  • No nothing
After:
  • Started selling within 2 weeks
  • Automated invoicing and subscriptions with Stripe
  • Workflow automations handling a workload of a team
  • From 0 to 50 enterprise clients in 1 year
Read More
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Tim von Loh GmbH

Offering

Full Onboarding

Get it done for you, fast

Get your price

One-time setup includes full configuration of Pipedrive and 10 key automations.
Operational in 2 weeks.
Weekly guidance and Q&A sessions for 2 months.

Schedule your strategy call

Consultancy

Guided setup, best value for smaller budgets

$150/hour

You get expert strategic guidance and tailored step-by-step instructions — you implement it.

Book consultation now

Frequently asked questions

Do you use ready-made CRM templates?

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No. Templates create limitations. We design structured CRM and automation architectures built around how your business actually operates — not the other way around.

Do you use ready-made CRM templates?

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No. Templates create limitations. We design structured CRM and automation architectures built around how your business actually operates — not the other way around.

Get in touch

Have a project in mind? Just let us know!

Connect With Us