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CRM Travel & Tourism

Railwayhero

Railwayhero sells premium rail journeys. Its team had to retype emailed enquiries into sales records and wait for website edits. Enquiries now enter Pipedrive automatically, and the owner can update journey content through Claude.

Key Outcome

Travel enquiries reach linked Pipedrive records automatically, and the owner can update the website through Claude.

Tracked hours
136
Tasks
220

Tracked hours by project, as a share of the client total

Tools used

  • Pipedrive
  • Make
  • Astro
  • Tailwind CSS

What we built

  1. 01

    Travel enquiries

    Submitted enquiries automatically create linked contact and sales records in Pipedrive.

  2. 02

    Booking details

    Journey dates and passenger details move into Pipedrive so the sales team can follow up.

  3. 03

    Journey catalogue

    Visitors filter African Explorer trips by train, destination, language and travel month.

  4. 04

    Website changes

    The owner describes content changes to Claude and publishes updated journey information.

  5. 05

    Enquiry protection

    Requests are saved before the Pipedrive update, with checks to reduce spam and duplicate submissions.

Railwayhero sells premium train journeys in Australia and Africa. Enquiries once arrived by email and had to be retyped into Pipedrive. Booking details now move into sales records automatically, and the African Explorer website lets the owner update journey content through Claude.

Projects

  • Website Launch Support

    Launch coordination and practical guidance help the team publish and manage the African Explorer website.

    Read case study

  • African Explorer

    Travel enquiries enter Pipedrive automatically, while the owner can update journey information on the website by talking to Claude.

    Read case study

  • Pipedrive Onboarding

    Railwayhero manages train journey enquiries and bookings in Pipedrive, with website forms and booking details arriving automatically.

    Read case study

  • The Ghan Booking Import

    The Ghan booking details create or update sales records in Pipedrive automatically, keeping Railwayhero’s team informed without copying form answers.

    Read case study

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