Strictly Necessary

Required for the website to function. Cannot be disabled.

Always active

Analytics

Help us understand how visitors use the site so we can improve it.

Marketing

Used to deliver relevant ads and track their effectiveness.

← OSI Global
Web Project IT Infrastructure

A fast website the OSI Global team can edit in minutes

Buyers can search OSI’s hardware catalogue and send quote requests straight to HubSpot. The team can update website content itself or describe changes through Claude and ChatGPT.

Duration 6 months
Tasks 109
Meetings 6

Buyers can search OSI’s hardware catalogue and send quote requests straight to HubSpot. The team can update website content itself or describe changes through Claude and ChatGPT.

What was built

  • Send service and quote enquiries directly into HubSpot.
  • Let buyers search and filter the hardware catalogue.
  • Show catalogue items clearly on phones.
  • Let authorised staff edit website text on the page.
  • Keep existing blog content and familiar page addresses.
  • Reuse page layouts for new supplier campaigns.

Recently touched

  • 2026-08-19 Post-Scope Work — out-of-budget extras (beyond the signed/budgeted scope) Done
  • 2026-08-18 Appgate RFQ landing page — MetaForm form + HubSpot wiring Done
  • 2026-08-10 Unblock Semrush Site Audit crawler on osiglobal.com Done
  • 2026-08-05 Website Go-Live Preparation Done
  • 2026-07-30 Complete editor.osiglobal.com deployment — blog author bylines & Cloudflare access Done

Other projects in this case study

  • Fast and First Lead Routing

    Incoming web enquiries go to the relevant account owner or a sales team rotation. Response checks help the team see whether an enquiry has received attention.

    Read case study
  • HubSpot Optimization

    OSI’s team gets fuller customer records and less manual order work in HubSpot. Contact research, email checks and order calculations run automatically.

    Read case study
  • Sales MCP

    Sales staff can research prospects and prepare follow ups in chat. Email drafts save straight to HubSpot, so staff do not have to copy them between tools.

    Read case study
  • Sales Automation

    The sales team gets company and contact information added to HubSpot automatically. Email checks and consistent phone numbers help staff prepare their next conversation.

    Read case study
  • Service System

    This project helps OSI organise service contacts in HubSpot. Completed work connects contacts to service orders according to their role.

    Read case study
  • Pricing Assistant

    Exploratory work considered Claude Projects for helping OSI Global with pricing questions. The recorded activity covers questions about using Claude Projects.

    Read case study

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