Strictly Necessary

Required for the website to function. Cannot be disabled.

Always active

Analytics

Help us understand how visitors use the site so we can improve it.

Marketing

Used to deliver relevant ads and track their effectiveness.

← All case studies
CRM Luxury Retail

Bloombar Watches

Bloombar Watches sells preowned luxury watches in the UK. Repeating listings and chasing enquiries took time. Watch listings now pass to marketplaces automatically, while enquiries and follow ups stay together in Pipedrive.

Key Outcome

Seller enquiries, marketplace listings and offer confirmations run without repeated manual entry.

Tracked hours
2,295
Tasks
912

Tracked hours by project, as a share of the client total

Tools used

  • Pipedrive
  • WooCommerce
  • Make
  • WatchFinder
  • JotForm

What we built

  1. 01

    Watch sales

    Online forms automatically create sales enquiries in Pipedrive.

  2. 02

    Marketplace listings

    Product details from WooCommerce upload to WatchFinder and Chrono24 without retyping each listing.

  3. 03

    Offer follow ups

    Customers receive reminders, then acceptance updates the deal and sends a confirmation.

  4. 04

    Customer messages

    WhatsApp messages confirm calls, offers and consignment updates automatically.

  5. 05

    Contact details

    Phone numbers are checked and reformatted automatically for customer follow ups.

Bloombar Watches sells preowned luxury watches across its own sites and marketplaces. Staff needed to keep listings and customer conversations together. Enquiries now become Pipedrive deals automatically, and customers receive offer reminders through WhatsApp and email.

Projects

  • Watch Shop and Sales Support

    The team gets ongoing help with the watch shop, seller forms and customer follow ups. Offer acceptance updates Pipedrive and sends customer confirmations automatically.

    Read case study
  • Watchwars App

    Watchwars is a watch trading game that introduces players to Bloombar Watches. Players can compare scores and follow links to watch valuations and stock.

    Read case study
  • Automatic Uploads

    Watch details move from WooCommerce to WatchFinder and Chrono24. The team can reuse product information instead of entering each listing again.

    Read case study
  • Chrono24

    The team prepares Chrono24 listings from the watch details already held in WooCommerce. Separate descriptions and reference numbers help each listing meet marketplace requirements.

    Read case study
  • Branded Watch Website

    This project covers launching a separate branded website for the watch business. The available work record confirms that the site was launched.

    Read case study
  • Pipedrive Chatbot

    This project created a chatbot for Pipedrive. The available work record confirms the chatbot was created, but does not describe its conversations or results.

    Read case study

Recently touched

  • 2026-11-10 The site stopped loading, fix it Done
  • 2026-11-10 Pass UTM source to Purchase (buy) enquiries in Pipedrive, same as the New Enquiries pipeline Done
  • 2026-11-09 Bloombar: test/staging site for WooCommerce products plugin (back-end) rework Open
  • 2026-11-06 Launch a second game on the watch-wars.com domain Done
  • 2026-11-06 M2: Desktop & Mobile Web CTAs, Valuation/Stock Links & Ad Slots Open