← Bloombar Watches
CRM Project

Bloombar Watches · Chrono24

How Metawork built the complete digital stack for a UK luxury watch retailer: WooCommerce store, Pipedrive CRM, Make.com automation, WhatsApp follow-up sequences, and marketplace integrations with WatchFinder & Chrono24. 3,600+ hours delivered.

Duration 9 months
Tasks 39

Dedicated Chrono24 marketplace integration — separate from the Automatic Uploads project to allow independent evolution of Chrono24-specific logic.

What was built

Product Field Extension

Custom WordPress plugin adding Chrono24-specific product fields to WooCommerce: reference number (separate from SKU), Chrono24 product description (different format than the standard WooCommerce description), model/market value lookup. A custom "Individual" category was added for non-standard listings and excluded from site indexing.

Import/Export Mapping

Field mapping maintained in a Google Spreadsheet covering all Chrono24 required fields. Reference numbers are automatically appended to product titles on save and stripped out when exporting to avoid duplication. Old products were batch-updated with the new fields.

Market Value Agent

A "BW Market Value Agent" feature to look up or estimate market values for watch models — used to assist with pricing decisions when listing on Chrono24.

Maintenance

Ongoing coordination with Chrono24 support and the client's internal team to handle schema changes, new required fields, and mapping updates as Chrono24 updated their import format.

Recently touched

  • 2026-01-20 Chrono24 request: Would it be possible to have a field just for the reference number? So that the model and reference are separated Done
  • 2025-12-28 Website Chrono24: Import + New fields Done
  • 2025-10-16 Website - Make an Chrono24 - Add WC Product new fileds Done
  • 2025-08-14 Chrono24: Mapping for Import - Analytics - Part 1 Done

Other projects in this case study

  • Support

    Monthly retainer covering ongoing website maintenance, new feature development, Pipedrive and Make.com automation work, and marketplace integrations across all Bloombar web properties.

    Read case study
  • General

    Work for Bloombar Watches covers the foundational build: website, CRM setup, core automation, and early product/e-commerce work before ongoing support was split into a separate project.

    Read case study
  • Automatic Uploads

    Automated product listing pipelines from the Bloombar WooCommerce store to external marketplace platforms — eliminating manual data entry for each new listing.

    Read case study