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← South Florida Doors and Closets
CRMAutomation Project Home Improvement

South Florida Doors and Closets · Ongoing Support

Regular support keeps call tracking, lead records and follow up work aligned in Pipedrive. The team gets automatic updates and help with email, reporting and sales changes.

Duration 21 months
Tasks 174
Meetings 9

This project maintains the team’s daily sales work in Pipedrive. Calls, referrals and email activity feed into customer records, while regular support keeps follow ups and record quality on track.

What was built

  • Create leads from Kixie and Call Tracking Metrics calls and record the enquiry source.
  • Turn first calls into deals, archive inactive leads and prevent repeated lead records.
  • Assign the responsible consultant and schedule follow up tasks.
  • Create sales records from referral forms and retain their source.
  • Keep Gmail messages linked to customer records and send deal update notifications.
  • Check automatic updates regularly and show the team how to manage activity lists.

Recently touched

  • 2026-09-14 Add breaks + search and map deal_id Done
  • 2026-06-30 Installation Confirmation Email Issue Done
  • 2026-02-25 Test updates for Update to referral campaign Done
  • 2026-02-25 Sort out Lead Source situation Done
  • 2026-02-05 Review how is it was done, Nik requested Done

Other projects in this case study

  • Scheduling Foundation

    This project covers the scheduling foundation for South Florida Doors and Closets. The supplied record confirms that foundation task but describes no further completed features.

    Read case study
  • Pipedrive Call Tracking Integration

    This project is scoped to connect Pipedrive with Call Tracking Metrics. The supplied notes hold access and planning references but do not confirm completed features.

    Read case study

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