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CRM

Unitedleads

Unitedleads is a financial brokerage platform managing contracts for mortgage/loan origination and lead referrals. Metawork built a comprehensive automation system connecting Salesforce CRM, Pipedrive (for broker referrals), invoicing systems (EasyBill/Lexoffice), and financial accounting to handle contract lifecycle, commission calculation, and billing.

What we built

  1. 01

    **Contract Management**

    Salesforce contracts with status tracking (active, burned, ended, reklamiert/challenged). Contract models for mortgages, leads, and referral partnerships. Automatic contract state transitions based on business rules.

  2. 02

    **Order Processing**

    Create orders/line items from contracts. Track order status (pending, processing, shipped/completed, refunded). Calculate order values with taxes and commissions. Support for bulk order processing and batch invoicing.

  3. 03

    **Commission Tracking**

    Automatic commission calculation based on contract type, order value, and business rules. Tiered commissions (Stufenprovision). Commission invoicing separate from order invoicing. Reklamation (chargeback) handling.

  4. 04

    **Invoice Generation**

    Automated invoice creation in Lexoffice (German accounting system) from completed orders. Custom invoice templates with company data, order items, commissions, taxes. PDF generation and archival.

  5. 05

    **Salesforce Workflows**

    Multi-stage deal pipelines with contract tracking. Flow automations for order creation, invoice generation, and status updates. Apex classes for complex business logic. Button-based invoicing triggering.

  6. 06

    **Lead Management**

    Referral capture and lead creation from partner accounts. Lead status tracking (sold, reklamiert). Lead-to-contract mapping. Referral commission tracking.

  7. 07

    **Reconciliation & Reporting**

    Analytics and reporting on contract performance, order volume, commission payouts. Reconciliation with accounting system. Monthly invoicing cycles and financial close.