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← Stromeus
CRMAutomation Project Energy & Utilities

Stromeus · Pipedrive + JustCall

JustCall conversations update contacts, call history, and sales progress in Pipedrive so Stromeus staff can follow up from one place.

Duration 6 months
Tasks 28
Meetings 2

Stromeus connects its phone conversations with the customer records in Pipedrive. Call results update sales progress and help the team see which follow up is needed.

What was built

  • Incoming calls create a new contact or link to an existing customer.
  • Call details and outcomes are saved as Pipedrive activities.
  • Call outcomes move sales to the appropriate stage, including offers and callbacks.
  • Follow up tasks prompt the team to take the next action.
  • Sales staff received training, phone setup, and contract templates in Pipedrive.
  • Checks flag missing customer details and interrupted updates for attention.

Recently touched

  • 2026-04-09 Automation: Moving a deal to Auftrag fertig stage triggers a task for the BO. Done
  • 2026-03-29 Add validation for Optionen field Done
  • 2026-01-30 Error handling + add custom field handling on person create/update + Some bug Fixes? Done
  • 2026-01-30 Error handling + add custom field handling on person create/update Done
  • 2026-01-09 Upload final contract templates to Pipedrive's "Smart Docs." Done

Other projects in this case study

  • Salesforce Lead Migration

    The planned move to Salesforce defines how call enquiries should be recorded and which leads should return to Pipedrive for sales follow up.

    Read case study
  • Sales Operations Support

    Ongoing support keeps calculator enquiries, sales records, call information and commission calculations working together.

    Read case study
  • Energy Tariff Calculator

    Customers compare electricity and gas plans by location and usage, while enquiries and supporting documents reach the sales team in Pipedrive.

    Read case study
  • Sales Commission Accounting

    Monthly commission accounting calculates sales payouts, prepares reports and lets the team confirm and close each accounting period.

    Read case study

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