Twilio – Cloud Communications Platform

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Twilio is a cloud-based platform that lets businesses integrate messaging, voice, video, and authentication into their applications via APIs. Instead of managing telecom infrastructure, teams can add SMS, WhatsApp, email, voice calls, and two-factor authentication to any product with a few lines of code.

Twilio is used by companies of all sizes to automate and scale customer communication across channels.

Key features:

• SMS, WhatsApp and email messaging
• Voice and video calling
• Two-factor authentication and verification
• Programmable contact center (Twilio Flex)
• Customer data platform (Twilio Segment)
• REST APIs and SDKs