← Kommunalverlag | Media sales in HubSpot
CRM Project Publishing

Kommunalverlag | Media sales in HubSpot · HubSpot Onboarding

How Metawork modelled ad bookings, publication capacity and quoting in HubSpot for an Austrian publisher.

Duration 18 months
Tasks 13
Meetings 16

What was built

The first phase with Kommunalverlag: getting the sales side of an Austrian publishing house onto HubSpot and getting the team to actually use it, before the far larger subscription and ad-booking model was built on top.

Area Description
Analysis Feature evaluation against how the house sells, mapping which parts of the process HubSpot could carry natively
Sales pipeline Pipeline and stages built around the publisher's own sales motion
Products & quotes Product catalogue and a quote template, including the German copy the team sends out
Contact import Existing contacts imported and mapped
First automation An email follow-up sequence as the first working automation the team owned
User onboarding A run of Nutzeronboarding sessions with the sales team, the piece that decides whether a CRM rollout survives its first month

Tech stack

Technology Role
HubSpot CRM, pipeline, products, quotes, marketing email

Project stats: 13 tasks, ~14h, the entry phase of an engagement running since November 2024.

Recently touched

  • 2025-02-06 Hubspot_Texte Done

Other projects in this case study

  • HubSpot Subscriptions

    Advertising sales do not fit a standard CRM. A deal is not one amount, it is a set of positions booked into specific issues of specific titles, each consuming limited physical or online capacity on a…

    What we built

    • Object model
    • Capacity generator
    • Coded quote templates
    • Storno & Verschiebung
    • Invoicing
    • MediaSuite migration
    Read case study
  • Inxmail Migration

    Moving the publisher's newsletter estate off Inxmail into HubSpot: around 220,000 contacts across 22 lists, for two companies, without losing the consent record that makes sending them legal in the…

    What we built

    • Field mapping
    • Lists to subscriptions
    • Suppression
    • Tags & sources
    • GDPR record
    • Preference pages
    Read case study
  • Newsletter

    The editorial side of the publisher's newsletter operation in HubSpot, running alongside the Inxmail migration: the specs for what each newsletter contains, and the tooling the editors need to…

    What we built

    • Newsletter specs
    • Shopware companion
    • Unsubscribe footer
    • Marketing permissions
    Read case study