← Kommunalverlag | Media sales in HubSpot
CRM Project Publishing

Kommunalverlag | Media sales in HubSpot · Inxmail Migration

How Metawork modelled ad bookings, publication capacity and quoting in HubSpot for an Austrian publisher.

Duration 2 months
Tasks 19

What was built

Moving the publisher's newsletter estate off Inxmail into HubSpot: around 220,000 contacts across 22 lists, for two companies, without losing the consent record that makes sending them legal in the first place.

Area Description
Field mapping Data prep and mapping from the Inxmail export into the HubSpot contact model
Lists to subscriptions Lists rebuilt as HubSpot subscriptions, each carrying its original consent date rather than the import date
Suppression Hard bounces and the legal blacklist carried across so a suppressed address stays suppressed
Tags & sources Campaign, source and Inxmail labels preserved for segmentation after the move
GDPR record The raw export archived as the evidence trail for the consent that was migrated
Preference pages DSGVO-compliant preference and subscription pages for both companies
Cutover A daily sync during the parallel phase, then delta sync and cutover

Quality control is a review loop rather than a single import: the client spot-checks subscription mapping and Kopfadresse handling, and the import script is corrected against what they find.

Tech stack

Technology Role
HubSpot Destination CRM, subscriptions, marketing email
Inxmail The source system being retired

Project stats: 18 tasks, ~7h so far, running since June 2026.

Recently touched

  • 2026-09-03 Build daily InXMail sync script Open
  • 2026-09-03 Inxmail to HubSpot migration Open
  • 2026-09-03 Conflict handling and Lea review loop Open
  • 2026-09-03 Cutover and delta-sync Open
  • 2026-09-02 Archive raw export as GDPR record Done

Other projects in this case study

  • HubSpot Subscriptions

    Advertising sales do not fit a standard CRM. A deal is not one amount, it is a set of positions booked into specific issues of specific titles, each consuming limited physical or online capacity on a…

    What we built

    • Object model
    • Capacity generator
    • Coded quote templates
    • Storno & Verschiebung
    • Invoicing
    • MediaSuite migration
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  • Newsletter

    The editorial side of the publisher's newsletter operation in HubSpot, running alongside the Inxmail migration: the specs for what each newsletter contains, and the tooling the editors need to…

    What we built

    • Newsletter specs
    • Shopware companion
    • Unsubscribe footer
    • Marketing permissions
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  • HubSpot Onboarding

    The first phase with Kommunalverlag: getting the sales side of an Austrian publishing house onto HubSpot and getting the team to actually use it, before the far larger subscription and ad-booking…

    What we built

    • Analysis
    • Sales pipeline
    • Products & quotes
    • Contact import
    • First automation
    • User onboarding
    Read case study