Recently touched
- 2026-06-19 Recreate the deleted 60-day auto-archiving filter. Done
- 2026-06-19 Call Center Web Form Open
- 2026-06-16 meta tag In Progress
- 2026-06-09 Investigate and fix call center web form for Facebook ad Done
- 2026-05-27 Fwd: Trestle Done
What we built
- 01
Ticket Integration
Multi-source inquiry ingestion: web forms, email forwarding, lead management platforms (Leasingarkt, GoLeasy, Emil Frey)
- 02
Company & Contact Resolution
CDSystem API integration for vehicle database, fuzzy contact matching, company deduplication, multi-location support
- 03
Ticket Enrichment
Automatic extraction of vehicle ref ID, make/model, UTM parameters, lead source tracking, vendor assignment
- 04
PDF Generation
Lease proposal (Leasingangebot) generation with company branding, leasing terms, vehicle details, customer information
- 05
Vendor Coordination
Lead distribution to vendor partners, email notifications, status tracking, multi-company handling
- 06
Email Management
Incoming mail parsing, automatic attachment extraction, bounce detection, email thread management
- 07
Pipeline Management
Multiple deal pipelines by source (Leasingarkt, Emil Frey, GoLeasy, external sources), stage automation
- 08
Ongoing Support
Weekly health monitoring, break recovery, data quality improvements, edge case handling