← Kommunalverlag | Media sales in HubSpot
CRM Projekt Publishing

Kommunalverlag | Media sales in HubSpot · HubSpot Subscriptions

Wie Metawork Anzeigenbuchungen, Erscheinungskapazität und Angebotslegung für einen österreichischen Verlag in HubSpot modelliert hat.

Dauer 5 Monate
Tasks 194
Meetings 28

What was built

Advertising sales do not fit a standard CRM. A deal is not one amount, it is a set of positions booked into specific issues of specific titles, each consuming limited physical or online capacity on a fixed publication date. This project models that in HubSpot and runs the whole order process on it, replacing MediaSuite and the spreadsheets around it.

Area Description
Object model Custom objects for Medien, Erscheinungstermine, Kapazität and the ad positions on a deal, with the associations that let a booking reserve capacity and a cancellation release it
Capacity generator A web UI that turns a new Erscheinungstermin into its capacity records and all four associations, instead of a manual cascade
Coded quote templates Five templates on a custom HubSpot child theme covering Angebot, Auftrag and the credit-note variants, driven by the kv_aktion field on the deal
Storno & Verschiebung Cancellations and postponements of already-invoiced positions become separate Gutschrift deals rather than edits to history, with the slot mirror kept consistent
Invoicing Order data pushed onward into BMD, so the accounting system receives what sales agreed
MediaSuite migration Objects, products, publication dates and capacities imported by script, with encoding remediation, dry runs, rollback records, duplicate merging and a delta import at cutover
Data repair Backfill scripts fixed as real data surfaced problems: owner mapping, discount fields, Format and Land mapping, status sync, deals arriving without a customer
MobileForce Objekt classification pushed from HubSpot into the MobileForce inventory so both sides name the same thing

The migration ran in parallel with live selling, so the sequence mattered more than the speed: import, validate, reconcile against the source, then cut over.

Tech stack

Technology Role
HubSpot Custom objects, coded quote templates, workflows, deals
Make.com Integrations around the HubSpot core
BMD The accounting system receiving order and invoice data
Shopware Article lookups for the shop side

Project stats: 194 tasks, ~115h, running since April 2026.

Zuletzt bearbeitet

  • 2026-09-05 BMD Products & PriCat sync (BMD→HubSpot) Open
  • 2026-09-05 Order 2.0 outbound — build + push (kv_aktion=abrechnen) In Progress
  • 2026-09-03 BMD SharePoint exchange + custom-code file helper (logging) Open
  • 2026-09-03 Abo recurring invoicing (per billing cycle, next-billing-date driven) Open
  • 2026-09-03 Abo Versand pipeline (Beleg/Ausgabe) + delivery automation Open

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